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Conditions d’utilisation

CONDITIONS GENERALES D’UTILISATION ET DE VENTE – CGU

As a registered company in Belgium, Fashion Consulting Network understands the importance of secure data storage. We have partnered with the trusted server provider, GoDaddy.com, to ensure the utmost protection and privacy of our valuable information. With their state-of-the-art infrastructure and robust security measures, we can confidently safeguard our data and maintain the highest level of confidentiality for our clients and stakeholders. Your trust and security are our top priorities.

The website https://fashionconsulting.net
(hereinafter the “Platform”)

is an initiative of:

FASHIONCONSULTING.NETWORK
Avenue de la Toison D’Or, 1050 Brussels
Company number (BCE/VAT): BE0728502167
Email: hello@fashionconsulting.network

(hereinafter “FASHION CONSULTING NETWORK” or the “Seller”)

I. GENERAL CONDITIONS OF USE
1. Scope

These general conditions of use (hereinafter the “GTU”) apply to any visit or use of the Platform and its information by an Internet user (hereinafter “User”).

By visiting or using the Platform, the User acknowledges having read these T&Cs and expressly accepts the rights and obligations mentioned therein.

It may exceptionally be derogated from the provisions of the T&Cs by written agreement. These derogations may consist of the modification, addition or deletion of the clauses to which they relate and have no impact on the application of the other provisions of the T&Cs.

We reserve the right to modify our T&Cs at any time, without prior notification, but we undertake to apply the provisions that were in force at the time you used our Platform.

2. Platform

To. Access and navigation

We take all reasonable and necessary measures to ensure the proper functioning, security, and accessibility of our Platform. However, we cannot offer an absolute guarantee of operability and our actions must therefore be considered as being covered by an obligation of means. Any use of the Platform is always at the User’s own risk.

Thus, we are not responsible for any damages that may result from possible malfunctions, interruptions, defects, or even harmful elements present on the Platform.

We reserve the right to restrict access to the Platform or to interrupt its operation at any time, without obligation of prior notification.

b. Content

FASHION CONSULTING NETWORK largely determines the content of the Platform and takes great care of the information present on it. We take all possible measures to keep our Platform as complete, accurate, and up-to-date as possible, even when the information on it is provided by third parties. We reserve the right to modify, supplement or delete the Platform and its content at any time, without liability being incurred.

FASHION CONSULTING NETWORK cannot offer absolute guarantees regarding the quality of the information present on the Platform. It is therefore possible that this information is not always complete, accurate, sufficiently precise or up-to-date. Consequently, FASHION CONSULTING NETWORK cannot be held liable for any damages, direct or indirect, that the User may suffer from the information present on the Platform.

If certain content on the Platform is in violation of the law or the rights of third parties or is contrary to morality, we ask that you inform us as soon as possible by email so that we can take appropriate measures.

Any downloading from the Platform always takes place at the risk of the User. FASHION CONSULTING NETWORK cannot be held responsible for any damage, direct or indirect, arising from these downloads, such as loss of data or damage to the User’s computer system, which is entirely and exclusively the responsibility of this last.

vs. Content published by the User

The user undertakes to comply with the laws in force through each of his publications on the Platform. It will be particularly attentive to the interests of third parties, to the content of an offensive nature as well as to content likely to be contrary to public order or morals. The User remains responsible for all content published on the Platform.

The Platform may exercise moderation on any publication and refuse the posting of content without having to provide any justification. Similarly, the content published by a User may be modified or deleted without reason or delay. By publishing on the Platform, the User assigns free of charge and on a non-exclusive basis to FASHION CONSULTING NETWORK the right to represent, reproduce, adapt, modify, distribute, and disseminate, directly or indirectly as well as on any medium and worldwide the content published.

3. Links to other websites

The Platform may contain links or hyperlinks to external websites. Such links do not automatically mean that there is a relationship between FASHION CONSULTING NETWORK and the external website or even that an implicit agreement exists with the content of these external sites.

4. Intellectual property

The structure of the Platform, but also the texts, graphics, images, photographs, sounds, videos, databases, computer applications, etc. which compose it or which are accessible via the Platform are the property of the publisher and are protected as such by the laws in force under intellectual property.

Any representation, reproduction, adaptation, or partial or total exploitation of the content, trademarks, and services offered by the Platform, by any process whatsoever, without the prior, express, and written authorization of the publisher, is strictly prohibited, except with exception of elements expressly designated as free of rights on the Platform.

The Platform User is granted a limited right to access, use and display the Platform and its content. This right is granted on a non-exclusive, non-transferable basis and may only be used for personal and non-commercial use. Except with prior written agreement, Users are not authorized to modify, reproduce, translate, distribute, sell, or communicate to the public, in whole or in part, the protected elements.

The User is prohibited from entering data on the Platform that would modify or could modify its content or appearance.

5. Protection of personal data

The personal data provided by the User during his visit or use of the Platform is collected and processed by FASHION CONSULTING NETWORK exclusively for internal purposes. FASHION CONSULTING NETWORK assures its users that it attaches the greatest importance to the protection of their privacy and their personal data and that it is always committed to communicating clearly and transparently on this point.

FASHION CONSULTING NETWORK undertakes to comply with the applicable legislation in this area, namely the Law of 8 December 1992 relating to the protection of privacy with regard to the processing of personal data as well as the European Regulation of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data.

The User’s personal data is processed in accordance with the Privacy Policy available on the Platform.

6. Applicable law and competent jurisdiction

These T&Cs are governed by Belgian law. In the event of a dispute and in the absence of an amicable agreement, the dispute will be brought before the courts of the judicial district where FASHION CONSULTING NETWORK has its registered office.

7. General provisions

FASHION CONSULTING NETWORK reserves the right to modify, extend, delete, limit, or interrupt the Platform and the associated services at any time, without prior notification, and without incurring its liability. In the event of a violation of the T&Cs by the User, FASHION CONSULTING NETWORK reserves the right to take appropriate sanction and reparation measures. FASHION CONSULTING NETWORK specifically reserves the right to deny the User any access to the Platform or our services temporarily or permanently. These measures can be taken without giving any reason and without notice. They cannot engage the responsibility of FASHION CONSULTING NETWORK or give rise to any form of compensation.

The illegality or total or partial invalidity of a provision of our T&Cs will have no impact on the validity and application of the other provisions. We have, in such a case, the right to replace the provision with another valid provision of similar scope.

II. TERMS OF SALES
1. Scope

These general conditions of sale (hereinafter the “GTC”) define the reciprocal rights and obligations in the event of the purchase of products or services on the Platform by a User (hereinafter “Customer”). The T&Cs express all of the obligations of the parties. The Customer is deemed to accept them without reservation, failing which his order will not be validated.

It may exceptionally be derogated from the provisions of the GCS insofar as these derogations have been the subject of a written agreement. These derogations may consist of the modification, addition, or deletion of the clauses to which they relate and have no impact on the application of the other provisions of the GCS.

FASHION CONSULTING NETWORK reserves the right to modify the T&Cs from time to time. The modifications will be applicable as soon as they are put online for any purchase after this date.

2. Online store

Through the Platform, the Seller provides the Customer with an online store presenting the products or services sold, without the photographs having any contractual value. The products or services are described and presented with the greatest possible accuracy.

3. Price

The Seller reserves the right to modify its prices at any time by publishing them online. Only the rates indicated and the taxes in force at the time of the order will apply, subject to availability on that date. The prices are indicated in euros and do not take into account any delivery costs, which are indicated and invoiced in addition before the validation of the order by the Customer.

The total amount of the order (all taxes included) and, where applicable, delivery costs are indicated before the final validation of the order form.

4. Order online

The Customer has the option of completing an order form online, using an electronic form. By completing the electronic form, the Customer accepts the price and description of the products or services.

For his order to be validated, the Customer must accept these T&Cs by clicking where indicated. The Customer must provide a valid e-mail address, billing details, and, where applicable, a delivery address. Any exchange with the Seller may take place using this e-mail address.

In addition, the Customer must choose the delivery method and validate the payment method. The Seller reserves the right to block the Customer’s order in the event of non-payment, incorrect address, or any other problem on the Customer’s account until the problem is resolved.

5. Confirmation and payment of the order

The Seller remains the owner of the items ordered until full payment for the order has been received.

To. Payment

The Customer makes the payment at the time of the final validation of the order using the chosen payment method. This validation takes the place of a signature. The Customer guarantees to the Seller that he has the necessary authorizations to use this method of payment and acknowledges that the information given for this purpose constitutes proof of his consent to the sale as well as to the payment of the sums due under the order.

The Seller has set up a procedure for checking orders and means of payment intended to reasonably guarantee it against any fraudulent use of a means of payment, including by asking the Customer for identification data.

In the event of refusal to authorize payment by credit card from accredited bodies or in the event of non-payment, the Seller reserves the right to suspend or cancel the order and its delivery.

The Seller also reserves the right to refuse an order from a Customer who has not fully or partially paid a previous order or with whom a payment dispute is in progress.

b. Confirmation

Upon receipt of the validation of the purchase accompanied by the payment, the Seller sends it to the Customer, as well as an invoice, except delivery of the latter with the order. The Customer may request that the invoice be sent to an address other than the delivery address by sending a request to this effect to customer service (see contact details below) before delivery.

In case of unavailability of a service or a product, the Seller will keep the Customer informed by e-mail as soon as possible in order to replace it or to cancel the order of this product and possibly to refund the related price, the rest of the order remaining firm and definitive.

6. Evidence

Communications, orders, and payments made between the Customer and the Seller may be proven through computerized registers, kept in the Seller’s computer systems under reasonable security conditions. Purchase orders and invoices are archived on a reliable and durable medium considered, in particular, as a means of proof.

7. Delivery

Delivery is only made after confirmation of payment by the Seller’s bank. The products are delivered to the address indicated by the Customer on the online form equivalent to the order form. Additional costs arising from incomplete or incorrect information by the Customer will be charged to him. For reasons of availability, an order may be the subject of several successive deliveries to the Customer.

The delivery takes place, according to the method chosen by the Customer, within the following deadlines:

_ Between 2 and 10 working days, depending on the foreign destination

_ Between 1 and 5 working days with express delivery, depending on the foreign destination

Delivery times are indicative. No compensation may be claimed from the Seller or the carrier in the event of late delivery. If the delivery times exceed thirty days from the order, the sales contract may however be terminated and the Customer reimbursed.

A. Verification of the order

Upon receipt of the products, the Customer or the recipient checks the good condition of the product delivered or the conformity of the service provided. In the event that one or more of the products ordered are missing or damaged, the Customer or the recipient must make the necessary reservations to the carrier at the time of delivery and immediately notify the Seller.

The verification is considered to have been carried out when the Customer or a person authorized by him has received the order without expressing any reservations. Any reservation not made in the rules defined above and within the time limits cannot be taken into account and will release the Seller from any liability vis-à-vis the Customer.

b. Delivery error

In the event of a delivery error or non-compliance of the products with the indications appearing on the order form, the Customer shall inform the Seller thereof within two working days following the date of delivery.

Any complaint not made within the time limit cannot be taken into account and will release the Seller from any liability vis-à-vis the Customer.

vs. Returns and Exchanges

The product to be exchanged or refunded must be returned to the Seller in its entirety and in its original packaging, according to the following terms: The products can be returned by the Buyer under the conditions and according to the instructions below:

The products must imperatively be returned to FASHION CONSULTING NETWORK in perfect condition for resale, in their original condition (packaging, accessories, instructions, etc.), duly sealed, and accompanied by the signed return form.

FASHION CONSULTING NETWORK accepts the return of any item purchased on the site if it is returned within 14 days from the date of receipt of the order by the Buyer. In principle, the shipping costs of the return package remain the responsibility of the Buyer. In the event of a technical anomaly or an error in the references delivered, the return costs will be reimbursed.

To return an item, the Buyer must follow the following instructions:

1. Use the original packaging to return the product.

2. Complete and attach the Return Form. Returns without a return slip are not accepted.

3. Send the package to the following address:

FASHION CONSULTING NETWORK, Customer service, Avenue de la Toison d’Or, 1050 Brussels

Any risk related to the return of the product is the responsibility of the Buyer. Failure to comply with the procedure set out above and the deadlines indicated, the Buyer may not make any claim for non-compliance or apparent defect of the products delivered, the products then being deemed to be compliant and free from any apparent defect.

Any complaint and any return not made in the rules defined above and within the time limits cannot be taken into account and will release the Seller from any liability vis-à-vis the Customer.

Any product to be exchanged or refunded must be returned to the Seller as a whole and in its original packaging. Return costs are the responsibility of the Seller.

8. Warranties

The Seller guarantees the conformity of the products or services to the contract in accordance with the law in force at the time of the conclusion of the latter.

A. Compliance Guarantee

If the Customer is a consumer, he has a period of two years from the delivery of the product to implement the legal guarantee of conformity. Notwithstanding, if the purchased product was a second-hand good, the warranty period is one year.

The lack of conformity must be reported to the Seller as soon as possible and, in any event, no later than two months after the finding thereof.

9. Right of withdrawal

If the Customer is a consumer, he may exercise his legal right of withdrawal within 14 working days following the delivery of the goods or the conclusion of the service contract.

After communicating his decision to withdraw, the Customer then has 14 days to return or return the goods. Any withdrawal not made according to the rules and deadlines defined by this article cannot be taken into account and will release the Seller from any liability vis-à-vis the Customer.

The Customer may request reimbursement of the returned product, without penalty, the return costs being borne by the Seller. The return or exchange of the product can only be accepted for products as a whole, intact and in their original condition, in particular with complete packaging, intact and in salable condition.

The Seller must reimburse the Customer for all sums paid, including delivery costs, within 14 days of the recovery of the goods or the transmission of proof of the shipment of these goods. If the order concerns, in whole or in part, digital content not provided on a material medium, the Customer hereby agrees to lose, for this digital content, his right of withdrawal in order to be delivered as soon as possible.

Model withdrawal form
To the attention of :
FASHION CONSULTING NETWORK
21/8 avenue de la Toison d’Or, 1050 Brussels
Company number (BCE/VAT): BE0728502167
Email: hello @ fashionconsulting.network

I/We (*) hereby notify you of my/our (*) withdrawal from the contract relating to the sale of goods (*)/for the provision of services (*) below
:
________________________________
________________________________
________________________________
Ordered on (*)/received on (*): __________
Name of consumer(s): __________
Address of consumer(s): __________
Signature of the consumer(s) (only in case of notification of the
this form on paper):
____________________
Date : __________

* Strike out what is not applicable

10. Data Protection

The Seller will keep in its computer systems and under reasonable security conditions proof of the transaction including the order form and the invoice.

The Seller guarantees its Customer the protection of the latter’s personal data in accordance with the Privacy Policy available on the Platform.

11. Force majeure

If the Seller is prevented, in whole or in part, from executing the order due to an unforeseen circumstance beyond its control, then it is a question of force majeure. In the event of force majeure, the Seller is authorized to suspend the execution of the order, in whole or in part, for the duration of the force majeure. The Seller immediately notifies the Customer. If the force majeure continues for more than 90 days without interruption, each of the parties to the contract will have the right to terminate the contract unilaterally, by a registered letter sent to the other party. The services already performed by the Seller will nevertheless be invoiced in proportion to the Customer.

12. Independence of clauses

The illegality or the total or partial invalidity of a provision of these GCS will have no impact on the validity and application of the other provisions. The Seller reserves the right to replace the illegal or invalid provision with another valid provision of similar scope.

13. Applicable law and competent jurisdiction

These T&Cs are governed by Belgian law. In the event of a dispute and in the absence of an amicable agreement, the dispute will be brought before the courts of the judicial district of the Seller’s registered office.